My Dream Dress values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

We collect information that you provide directly to us, as well as data automatically gathered when you use our website.

a. Information You Provide:

• Personal Information: Name, email address, phone number, shipping and billing address, payment details.

• Account Details: Login credentials (if you create an account).

b. Information Collected Automatically:

• Browsing Data: IP address, browser type, device information, and pages you visit on our site.

• Cookies: Small data files stored on your device to enhance your browsing experience.

2. How We Use Your Information

We use your information for the following purposes:

• Order Fulfillment: Process and ship your orders, manage payments, and provide updates on your purchase.

• Customer Support: Address inquiries, returns, and complaints.

• Personalization: Tailor content, recommendations, and offers to your preferences.

• Marketing: Send promotional emails and newsletters (only with your consent).

• Analytics: Improve our website’s performance and user experience.

3. Sharing Your Information

We respect your privacy and only share your information as necessary:

• Service Providers: With third parties such as payment processors, shipping carriers, and marketing platforms that help us operate our business.

• Legal Obligations: To comply with legal requirements or respond to lawful requests from public authorities.

• Business Transfers: In the event of a merger, sale, or transfer of assets, your information may be included in the transaction.

We do not sell or rent your personal information to third parties.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. Cookies help us:

• Remember your preferences and login information.

• Analyze website traffic and user behavior.

Managing Cookies: You can disable cookies through your browser settings, but this may affect the functionality of our website.

5. Data Security

We implement industry-standard measures to protect your data:

• Encryption: Secure Socket Layer (SSL) technology safeguards sensitive information like payment details.

• Access Control: Restricted access to your data, limited to authorized personnel.

While we strive to protect your information, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the following rights regarding your personal information:

• Access and Correction: Request a copy of your data or update incorrect details.

• Deletion: Ask us to delete your personal information, subject to legal obligations.

• Opt-Out: Unsubscribe from marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

7. Children’s Privacy

Our website is not intended for children under 13 years old. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such data, please contact us, and we will delete it promptly.

8. Third-Party Links

Our website may include links to third-party websites. We are not responsible for their privacy practices. Please review the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date. Please check this page periodically to stay informed.

10. Contact Us

If you have questions or concerns about this Privacy Policy, or wish to exercise your rights, please contact us:

• Email: mydreamdresscanada@gmail.com

• Phone: 416-262-9326

• Mailing Address: 9390 Woodbine Ave, Markham On, L6c 0M5

This Privacy Policy is effective as of Nov 11 2024.